Terms of service


Last updated: 01/09/2025

Welcome to ByFloráns. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

1. General Information

This website is operated by By Floráns, based in the United Kingdom. Throughout the site, the terms “we”, “us”, and “our” refer to Floráns Hair. By visiting our site or making a purchase, you engage in our “Service” and agree to these Terms.

2. Product Information

  • We take care to ensure all product descriptions, images, and prices are accurate. However, slight variations may occur due to lighting, screen displays, or product customisation.
  • By making a purchase, you acknowledge that you have read the product description and understand the specifications of the product you are ordering.

3. Orders and Payments

  • All orders are subject to acceptance and availability.
  • Payments must be completed at checkout using the methods provided on our site.
  • Prices are listed in GBP (£) and may be subject to change without notice.

4. Shipping and Delivery

  • Orders require a processing time of up to 14 business days before shipment, unless otherwise stated.
  • Once dispatched, delivery times may vary depending on the shipping method chosen and your location.
  • We are not responsible for delays caused by couriers, incorrect shipping details, or customs clearance.
  • Orders over £300 will require a signature upon delivery.

5. Returns and Exchanges

  • Our Refund & Exchange Policy forms part of these Terms and should be read in full before making a purchase.
  • Certain items, including customised wigs, are non-returnable.

6. Intellectual Property

All content on this website, including images, text, graphics, and logos, is the property of ByFloráns and protected by intellectual property laws. You may not reproduce, distribute, or exploit our content without written permission.

7. Privacy

Your submission of personal information through the store is governed by our Privacy Policy, which explains how we collect, use, and protect your data.

8. Limitation of Liability

  • ByFloráns will not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.
  • We do not guarantee that your use of our service will be uninterrupted, timely, or error-free.

9. Governing Law

These Terms of Service are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

10. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms at any time. Updates will be posted on this page, and it is your responsibility to check periodically for changes.

Contact Information

For questions about these Terms, please contact us at:
admin@byflorans.co.uk